IT Specialist

Confidential Company - Heliopolis, Cairo

Applicants for
1 open position
Experience Needed:
3 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Education Level:
Bachelor's Degree at least
Arabic, English
1 open position
Males Preferred
About the Job
  • Research and install new systems
  • Implement technology, directing the work of systems and business analysts, developers, support specialists, and other computer-related workers
  • Evaluate user needs and system functionality, ensuring that IT facilities meet these needs
  • Organize the purchase of hardware and software
  • Schedule upgrades and security backups of hardware and software systems
  • Guarantee the smooth running of all IT systems, including anti-virus software, print services, and email provision
  • Ensure that users adhere to software licensing laws
  • Provide secure access to the network for remote users
  • Secure data from internal and external attack
  • Offer users appropriate support and advice
  • Manage crisis situations, which may involve complex technical hardware or software problems
  • Mentor and train new IT support staff
  • Keep up to date with the latest technologies
  • Contribute to organizational policy regarding quality standards and strategic planning.
Job Requirements
  • Degree (Information Science, Computer Science, Management Information Systems or related technical degree); preferred
  • 3-5 years of experience with IT support
  • Ability to Collaborate with Technical & Non-Technical team members
  • Very strong problem-solving skills
  • Ability to work independently and take initiative Preferred: ( Microsoft SQL Certification)
  • Good understanding of IT operational processes and structured in ways of working.
  • Effective communication, coordination skills.
  • Ability work within teams and projects is essential.
  • Excellent English skills verbal and written communication skills.
  • Cooperation and the ability to work as part of a team
  • The ability to contribute to and implement organizational strategy
  • The capacity to work with people at all levels in an organization
  • The ability to manage a team of individuals, each a specialist in their own area.