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Collection Specialist

Talabat
Maadi, Cairo
Posted 5 years ago
79Applicants for1 open position
  • 64Viewed
  • 10In Consideration
  • 7Not Selected
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Job Details

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Job Description

  • Handle a portfolio of vendors’ accounts to apply policy and procedures for collection process.
  • Making outbound / Inbound collection calls in a professional manner while applying very good customer service levels to improve vendors relations.
  • Resolves vendors-billing problems using effective reconciliations tools.
  • Arrange customer payments in accordance with payment due dates.
  • Identify issues attributing to account delinquency and discuss them with management.
  • Review and monitor assigned accounts and all applicable collection reports.
  • Provide timely follow-up on payment arrangements.
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
  • Communicate & follow up effectively with sales department regarding customer accounts on a timely basis

Job Requirements

  • University graduates
  • 1-2 years of experience
  • Good to a very good command of English language
  • Excellent negotiation skills
  • Advanced level in Microsoft Excel
  • Eager to learn
  • Good business writing skills
  • Previous experience in (sales, public relation, account management, brokerage) are preferred

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