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Technical Support Engineer

Shehata Group
Abbassia, Cairo
Posted 5 years ago
104Applicants for1 open position
  • 11Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Conduct technically valid field investigations, communicate results effectively to all parties and coordinate follow-up.
  • Provide technical training to field sales staff and customers as needed
  • Participate in the design and creation of training materials that increase brand value and customers ‘effectiveness products.
  • Organize and plan training sessions and work with different vendors to cover the material needed for the training program.
  • Handling customers claims

Job Requirements

  • BS degree in mechanical engineering
  • Very good command in English language
  • Able to handle heavy tires, tire and wheel assemblies, engineering tools and equipment.
  • Proficiency in the use of engineering tools and software, conducting data analysis and creating technical reports
  • Preferable experience in tires and batteries

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