Technical Support Engineer

Shehata Group - Abbassia, Cairo

Applicants for
1 open position
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
3,000 to 10,000 EGP per month
1 open position
About the Job
  • Conduct technically valid field investigations, communicate results effectively to all parties and coordinate follow-up.
  • Provide technical training to field sales staff and customers as needed
  • Participate in the design and creation of training materials that increase brand value and customers ‘effectiveness products.
  • Organize and plan training sessions and work with different vendors to cover the material needed for the training program.
  • Handling customers claims
Job Requirements
  • BS degree in mechanical engineering
  • Very good command in English language
  • Able to handle heavy tires, tire and wheel assemblies, engineering tools and equipment.
  • Proficiency in the use of engineering tools and software, conducting data analysis and creating technical reports
  • Preferable experience in tires and batteries