Clients Implementation & Support Manager- ePayment

Masria Card - New Cairo, Cairo

Applicants for
1 open position
Experience Needed:
7 to 10 years
Career Level:
Job Type:
Full Time
Education Level:
Bachelor's Degree at least
1 open position
About the Job

  • Managing various department responsible to implement and day to day support related Credit Card issuing, Switches, Front end processing, POS, ATMs, e-banking , ecommerce and mobile banking solutions.
  • Support all project’s tasks like customization, testing and certifications with related stakeholders (Vendors , VISA, MCI , or any Country National Switch..etc)
  • Ensure that the Live support team is responsive to different inquires, trouble tickets and requests from client banks according to set SLAs.
  • Escalation / Internal Follow ups / Upcoming operational requirements to be undertaken for each client handled.
  • Participated in auditing and implementing new company security policies to acquire DSS-PCI certification.
  • Key Clients consulting relating to operations, IT, Opportunities and compliance
  • Manage the relationship between various Payment schema (Visa, Master Card , Amex , DCI and CUP) and Company clients , other stakeholder industry representatives in-country such as Central Banks, Card Manufactures, POS vendors , switches vendor ..etc .
Job Requirements

Experience: Minimum 7 Years’ experience with :

  • Professional experience, specifically in the cards and payments domain.
  • Strong Experience in Payment system Projects Implantation, Related Various activities (Testing /settlement / charge back..etc) .
  • Strong Experience on Visa / Master Card tools management.
  • Knowledge and understanding of banking operations and/ or payment schemes, including products & services, business systems and processes.
  • Understand all legal, regulatory, information security and compliance requirements related to Payment system.
  • PL/SQL knowledge is required
  • Oracle Certificate is Plus
About this Company

Masria is the region’s leading smart card solutions provider. Our regional presence encompasses 33 countries across 3 continents, building on more than 30 years of experience in this ever changing industry.

Masria has always succeeded in introducing to the Middle... (More)

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