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Customer Service Agent

Ergasti
New Cairo, Cairo
Posted 5 years ago
70Applicants for1 open position
  • 26Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Customer Service Agent:

Main responsibilities:

  • Attract potential customers by answering product and service questions on several platforms [whatsapp, facebook, messenger]
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.
  • Recommend potential products or services to clients

Job Requirements

Requirements:

  • 0-3 years experience in a customer service field
  • Total Fluency in English and Arabic [This is 100% priority]
  • Excellent written and oral communication skills.
  • Problem solving skills

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