- Experience Needed:
- 0 to 2 years
- Career Level:
- Entry Level
- Job Type:
- Full Time
About the Job
What is expected of you? To handle all communication with customers on social media platforms!
- Review and moderate generated content and profiles (either pre-, post- or reactive moderation).
- Maintain the Moderation Guidelines and ensure they are up to date.
- Respond, transfer and follow up the online complains/requests and escalating when necessary.
- Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms.
- Produce report about complains to be used on user experience enhancement plan. From (Facebook, Instagram and live chat)
- Regularly give a feedback about insights gained from community.
0 to 2 years
Not Specified at least
Marketing and Advertising
About this Company
We are a team of diverse and passionate specialists in the fields of marketing, development and design.
See all Careers and Jobs at Ergasti
Our ideas and strategies come from a cross functional and cultural mind set.
We take your business from where you are to where you want to be