IT Help Desk

Confidential Company - Heliopolis, Cairo

72
Applicants for
1 open position
66
Seen
3
Shortlisted
14
Rejected
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
2,500 to 3,000 EGP per month
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • Diagnose hardware and software problems, and replace defective components.
  • Perform data backups and disaster recovery operations.
  • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
  • Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
  • Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
  • Perform routine network startup and shutdown procedures, and maintain control records.
  • Design, configure and test computer hardware, networking software and operating system software.
  • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
  • Confer with network users about how to solve existing system problems.
  • Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
  • Load computer tapes and disks, and install software and printer paper or forms.
  • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate the system and network requirements.
  • Analyze equipment performance records in order to determine the need for repair or replacement.
  • Maintain logs related to network functions, as well as maintenance and repair records.
  • Research new technology, and implement it or recommend its implementation.
  • Maintain an inventory of parts for emergency repairs.
  • Coordinate with vendors and with company personnel in order to facilitate purchases.
Job Requirements
  • Analytical skills.
  • Communication skills.
  • Multitasking skills.
  • Problem-solving skills.