Call Center Agent

e-finance - Smart Village, Giza

Applicants for
1 open position
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Education Level:
Bachelor's Degree at least
Arabic, English
1 open position
Males Only
About the Job

Main Duties:

  • Provide customers with ongoing technical support.
  • Demonstrate and explain the operation and use of products.
  • Providing technical support by phone.
  • Resolving conflicts and negotiating with others.
Job Requirements
  • Males ONLY are welcomed to apply.
  • 1-3 Relevant years of experience.
  • Must have a good experience in providing technical support by phone.
  • Active listening, bargaining skills and able to reconcile differences.
  • Good Communications skills and ability to work within a team.
  • Good knowledge of Microsoft office.
  • Strong customer service experience.
  • Strong problem solving and research skills.
  • Knowledge of commonly – used concepts, practices and procedures for end user technical support.
About this Company

e-finance provides state of the art Electronic Payment Solutions and Business Integration & Optimization services to the government and financial sectors in a secure environment according to the international security standards.

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