Customer Service And Support Agent "Call Center"

Abou Ghaly Motors - Obour City, Cairo

217
Applicants for
4 open positions
114
Seen
27
Shortlisted
76
Rejected
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,200 to 3,800 EGP per month, Bonus from 1000 to 5000
Languages:
English
Vacancies:
4 open positions
Gender:
Males Only
About the Job
  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.
Job Requirements
  • Excellent in English is a must
  • Bachelor’s degree or equivalent.
  • 0-1 years’ experience in a similar role (call center or customer service environment).
  • knowledge of customer service principles and practices
  • good data entry and typing skills
  • Proficient in relevant computer applications.
  • able to work with rotational shifts
  • Males Only
About this Company

Our VISION
We at AGM always strive to provide our customers with Integrated Mobility Solutions that satisfy their changing needs while ensuring optimum quality and safety services through our reliable and trusted workforce. By doing so, we will maintain a long term... (More)

Industry: Automotive
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