Senior IT Engineer

Confidential Company - Heliopolis, Cairo

Applicants for
1 open position
Experience Needed:
5 to 7 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Education Level:
Bachelor's Degree at least
Arabic, English
1 open position
Males Preferred
About the Job
  • Provide first‐line support to end‐users regarding computer hardware, software, network, and technical issues to ensure the computer systems efficiency
  • Troubleshoot system and network issues to diagnose and solve the software/hardware errors
  • Escalate unresolved queries and tickets to the next level of support to handle them properly
  • Install and configure selected software and hardware products to update and improve the software and hardware systems
  • Maintain printer queues by evaluating the overall printing process to improve the print service efficiency
  • Resolve technical problems related to Local Area Networks (LAN) to ensure the network devices connectivity
  • Recommend changes in software and hardware to improve computer capabilities
  • Document and visualize the network diagram to update the network documentation to minimize the downtime
Job Requirements

Minimum Required Education

  • Bachelor degree of Engineering - Communication Department

Language Proficiency

  • Fluent in Arabic and English language.

Minimum Required Professional Experience

  • A minimum of 5+ years of experience in a related field experience.