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Job Description
- Organize the Daily work-flow of the Customer Service Department.
- Accurate the customer order management processing.
- Manage all product recalls efficiently.
- Regularly calls to customers to ensure the service level offered is according to plan.
- Receives complaints and coordinates with all supporting departments and managers, in order to provide a solution/ensure timely and correct execution of solving complaints.
- Resolves internal issues between sales and supporting departments.
- Collects daily / weekly reports from his team and holds weekly meetings
- Ensures all supporting departments to sales are delivering as agreed and follows up all related internal actions to provide on time service to the customers
Job Requirements
- Bachelor's degree
- Experience 5-7 years. 3+ years in same position, Real Estate is a MUST
- Excellent Interpersonal skills.
- Good communication & presentations skills
- Management Skills
