Customer Service Section Head - Real Estate

El Asreya for Real Estate Development - Cairo

Applicants for
1 open position
Experience Needed:
5 to 7 years
Career Level:
Job Type:
Full Time
1 open position
About the Job
  • Organize the Daily work-flow of the Customer Service Department.
  • Accurate the customer order management processing.
  • Manage all product recalls efficiently.
  • Regularly calls to customers to ensure the service level offered is according to plan.
  • Receives complaints and coordinates with all supporting departments and managers, in order to provide a solution/ensure timely and correct execution of solving complaints.
  • Resolves internal issues between sales and supporting departments.
  • Collects daily / weekly reports from his team and holds weekly meetings
  • Ensures all supporting departments to sales are delivering as agreed and follows up all related internal actions to provide on time service to the customers
Job Requirements
  • Bachelor's degree
  • Experience 5-7 years. 3+ years in same position, Real Estate is a MUST
  • Excellent Interpersonal skills.
  • Good communication & presentations skills
  • Management Skills
About this Company

El Asreya for Real Estate Development Company S.A.E.
Founded in 1998, El Asreya has been developing prestigious residential buildings that satisfy and fulfill its customers’ requirements and aspirations. In recent years, and as Cairenes are seeking more spacious, greener... (More)

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