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Account Manager - MEA Retail

Döhler Group
6th of October, Giza
Posted 5 years ago
127Applicants for1 open position
  • 72Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Executing the annual sales planning and constantly updating customer-related forecasts.
  • Developing and implementing sales initiatives and implementing business unit initiatives.
  • Supporting assigned customers in the best possible way by establishing professional relationship management with the respective decision-makers.
  • Proactively and continuously evaluating, coordinating and validating customer requirements in order to enhance customer loyalty and increase customer value.
  • Price structuring, taking Pricing Desk/Pricing & Trading Desk Juice guidelines regarding ordering cycles, batch sizes and payment receipts into account.
  • The current market and customer conditions must always be considered. Consulting the Global Account Manager on the local support of global customers.
  • Implementing the operative targets (e.g. portfolio business, new business, competitor share, new business fields) for the area of responsibility, taking long-term strategic corporate targets into account. Creating account development plans for defined customers and updating them regularly.
  • Encouraging procedural and organizational optimizations and implementing the corresponding measures in consultation with the line manager.
  • Attaining the sales, turnover and profit targets as well as introducing suitable measures to counteract potential and actual deviations in consultation with the line manager.
  • Ensuring and implementing customer projects and tracking sample and quote evaluation and contract status with intervention at the customer site where necessary.
  • Ensuring that complaints are processed in accordance with the requirements.

Job Requirements

  • A bachelor degree in a relevant discipline.
  • 3-5 years of experience in the retail sales field preferably with a regional exposure.
  • Excellent command of English; French is a plus.
  • Strong communication and negotiation skills.
  • Flexibility to travel within the MEA (Middle East and Africa) region.

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