Tourism Representative

Lady Egypt Tours - Haram, Giza

40
Applicants for
5 open positions
24
Seen
1
Shortlisted
5
Rejected
Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Languages:
English
Vacancies:
5 open positions
About the Job
  • Meeting guests at the airport
  • Escorting guests to their accommodation
  • Organizing and hosting welcome meetings
  • Responding to clients' queries
  • Handling client issues, such as lost luggage or passports, allegations of theft or other crimes, problems with rooms, health problems, injuries or even deaths
  • Dealing with unforeseen 'non-client' problems, like flight delays, transport strikes or weather conditions
  • Resolving any conflict with or between clients
  • Establishing and maintaining relationships with local hoteliers, apartment owners, excursion agents and travel companies
  • Accompanying customers on excursions and acting as a guide
  • Organizing and supervising children's activities and ensuring they are in a safe environment
  • Checking hotel standards and safety procedures
Job Requirements
  • B.S degree
  • Fluent in english
  • Communication skills
  • A commitment to high levels of customer service
  • Problem-solving ability