Customer Care Advisor - Vodafone Egypt

Vodafone - Maadi, Cairo

535
Applicants for
1 open position
95
Seen
3
Shortlisted
12
Rejected
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Languages:
Arabic, English
Vacancies:
1 open position
About the Job

With us you will…

  • Act as a front-line interface with customers of Vodafone Egypt
  • Handle all sorts of queries relating to our products and services
  • Listen attentively to support, offer solutions and alternatives
  • Provide accurate, valid and complete information by using the right methods/tools
  • Resolve customer’s inquiries within a timely manner
  • Handle and follow up on customers’ complaints
  • Value customer experience

We…

  • Have flexible, motivating and inclusive workplace
  • Truly recognize, develop and reward top performers
  • Train you and enhance your skills
  • Support and encourage you every step of the way
  • Celebrate success and achievements; Customer Experience Hero Award
  • Have great benefits, such as and not limited to, training academies, fun rooms, medical insurance and more

Vodafone Commitment:

  • You will join Vodafone as an in-sourced employee!
Job Requirements

You

  • Speak very good English
  • Have the right attitude and flexibility
  • Have good communication skills
  • Are a fast learner and self-motivated

We’re happy if you…

  • Are a fresh graduate looking for a career start in a multinational
  • Are willing to commit for full-time rotational 24h job
  • Are a Cisco Certified Network Associate (CCNA)
  • Have previous experience in mobile Internet /ADSL support
About this Company

Since inception in 1998, Vodafone Egypt has grown over the years to become the leading mobile operator in Egypt, not only in revenue share but also the number 1 mobile operator with the largest customer base.

Vodafone currently serves more than 40 million... (More)

See all Careers and Jobs at Vodafone
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