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Customer Support Representative

CompactSoft
Cairo, Egypt
Posted 5 years ago
87Applicants for3 open positions
  • 75Viewed
  • 13In Consideration
  • 56Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

Main Duties:

  • Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
  • Explain the accounting module program to the clients
  • Training clients on the software programs
  • Solve clients’ problems throughout visiting them or over the phone
  • Testing and fixing faulty equipment
  • Improves system performance by identifying problems; recommending changes.

Job Requirements

  • Bachelor degree of commerce (Accounting) is a Must
  • Very good Knowledge in accounting principles
  • English:good

Required skills:

  • Logical thinker
  • Fast learning
  • Patience
  • Multi-tasking capabilities

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