Business Banking Fraud Monitoring Head

Fraud Detection

Design fraud identification process to capture suspected fraudulent transactions to minimize Fraud and have a high quality asset portfolio

• Develop a fraud identification Early Warning system to trigger alerts for investigation in conjunction with IT and Data Office
• Oversee the efficient identification of potentially fraudulent transactions and refer them to the Credit Investigation team based on a sampling process (some post facto and some pre-facto)
• Monitor the fraud identification system and make amendments as appropriate

Supervision and People Development

• Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures
• Ensure that the performance management cycle is efficiently implemented in the department starting from the objectives setting process, developing, coaching and motivating staff, assisting career development, providing regular formal and informal feedback and appraisal in order to maximize overall performance

Strategy

• Participate in the formulation and implementation of the Business Banking Risk Department strategy to ensure the alignment with CIB strategy

People Development

• Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures
• Ensure that the performance management cycle is efficiently implemented in the team starting from the objectives setting process, developing, coaching and motivating staff, assisting career development, providing regular formal and informal feedback and appraisal in order to maximize overall performance

Policies, Processes and Procedures

• Participate and recommend improvements to policies, processes and procedures and manage their implementation to ensure all relevant procedural / legislative requirements are fulfilled

Day-to-day management

• Supervise the day to day operations of the underwriting team providing some guidance in the related area, encouraging teamwork and facilitating related professional work processes in order to achieve high performance standards

Compliance

• Ensure Compliance with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks