Credit Controller

Aptec - Obour City, Cairo

Applicants for
3 open positions
Experience Needed:
2 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Education Level:
Bachelor's Degree at least
3 open positions
About the Job

Position Summary:

  • Pro-actively manage debt collection from customers on assigned Portfolio of accounts within the agreed payment terms managing and successfully achieving the collection targets.
  • Issuing of statements to clients using established guidelines, deadlines, procedures and process driven methodology.
  • Liaison with customers for any challenges in repayment and agree payment plans with customers and ensure that they are adhered to.
  • Ensure all allotted accounts are reconciled and disputes are identified and followed up, if not resolved within 45 -60 days from invoice date , then they must be listed and escalated to the credit manager
  • Resolution of queries to facilitate payments from customers
  • Priorities and manage a challenging workload whilst maintaining a high level of customer service and satisfaction
  • Liaison and communication with internal departments as required in order to maintain an accurate position on customer accounts
  • Ensure that all prepared communications are accurately recorded/documented in a timely manner.
  • Ensures Purchase and Sales orders processing from credit within stipulated SLA timelines.
  • Preparing periodic credit reports for analysis.
Job Requirements

Job Qualifications and Educational Requirement:

  • Guidelines: Provide the education, experience, skills and competencies necessary to perform the position.
  • Qualification: Finance Graduate – Bachelors degree from a reputable institution
  • Experience: 2 -3 years of experience in similar position preferably in IT industry or FMCG.
  • Experience in SSC will be given weight age
  • Knowledge: Thorough knowledge of Banking /Customs policies and procedures. Should also have strong MS office skills with special focus on advanced excel skills.
  • Should have work experience in ERP accounting system.
  • Essential: Basic Accounting principles and must be fluent in spoken and written English
  • Behavioral Skills: Planning and organizing; commercial mind bent, good analytical skills and decision making abilities, customer oriented. Good negotiation skills
  • Must have approachable nature for both internal / external customers.


  • Results Oriented
  • Change Agent
  • Judgment & decision making
  • Customer Impact top of mind
  • Team Leadership
  • Collaboration and Influence
About this Company

Ingram Micro is a multinational organization that helps businesses fully realize the promise of technology™—helping them maximize the value of the technology that they make, sell or use. With its vast global infrastructure and focus on cloud, mobility, technology lifecycle,... (More)

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