- Experience Needed:
- More than 3 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
3,200 to 3,500 EGP per month, Medical Insurance, Social Insurance, Life Insurance, Transportation Allowance
About the Job
Main Responsibilities and Duties:
- Responsible for resolving customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
- Manage sold product delivery for customers.
- Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
- Finalize the needed reports on time.
- Complaints of Walk in customer to be attended and closed to the satisfaction of the customer.
- Warranty Products to reach service centers within TAT.
- Refer unresolved customer grievances to designated departments for further investigation.
- Location: Mall of Egypt
- Shifts: Rotation
- 1 day off per week
More than 3 years
Not Specified at least
Electronics and Semiconductors Retail
About this Company
Since its inception in 2005, Sharaf DG has come a long way and achieved many milestones to become one of the leading powerhouse retailers in the region. UAE’s first ever Big-Box concept started its journey as a 15,000 sq ft electronics store in Dubai. The brand’s perseverance...
See all Careers and Jobs at Sharaf DG