Automation Engineer (After Sales) - Steel Products

Confidential Company - Cairo

96
Applicants for
1 open position
61
Seen
3
Shortlisted
Experience Needed:
3 to 10 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Languages:
Arabic, English
Vacancies:
1 open position
Gender:
Males Only
Travel Frequency:
Up to 75% travel
About the Job

WHAT WE ARE LOOKING FOR

  • A field engineer to provide professional support to our customers for all products we supply.
  • Tasks will include maintenance, troubleshooting, field service, commissioning, start-up and repair services. In addition to some sales tasks.

Field Responsibilities

  • Act as first customer contact during project warranty and after warranty period
  • Perform investigation, troubleshooting, resolution and recommendation to issues identified in customer installation, working independently or under minimum supervision
  • Perform services on-site, as well as remotely
  • Perform scheduled services and on-call services in home country and abroad
  • Assist factory acceptance testing and perform installations, start-ups and commissioning of our products
  • Program, Configure, Commission and start PLC, HMI and Drives based systems for new projects as well as for retrofitting old machines from obsolete equipment
  • Prepare, maintain and update documentation of performed services, customer contacts and service planning in business systems

Sales Responsibilities

  • Identify and report sales opportunities
  • Support proposals from company HQ with regard to the offered equipment
  • Support the sales department during contract preparation and negotiation
  • Perform assigned tasks / duties efficiently while strictly observing company business ethics, policies and good practices
  • Develop Personal and Professional competencies as well as knowledge of company Products & Services

PRIMARY LOCATION:

  • Egypt

OTHER POSSIBLE WORKING AREAS:

  • North Africa (ALGERIA, MOROCCO)
  • Middle East (UAE, SAUDI ARABIA, QATAR, KUWAIT, OMAN, BARHAIN)
  • May require services to be performed also in other countries (to be defined)
Job Requirements

IDEAL CANDIDATE

  • Egyptian, based in Cairo.
  • Male
  • Age: 25 - 40
  • Valid driving license
  • Passport (with no traveling restrictions)
  • Excellent written and oral technical communication skills in English
  • High school diploma minimum requirement, degree in Engineering is a plus
  • Relevant experience as a Service Engineer in a Steel plant environment with particular emphasis on installation, commissioning and start-up
  • Experience in working as a Field Service Engineer on equipment
  • Knowledge and experience with applied processes and instrumentation
  • Electrical and automation experience; specifically electrics and electronics (Siemens S7 PLC)
  • Knowledge of programming with Siemens WinCC and Wonderware InTouch HMI software is a plus

CORE COMPETENCIES

  • Action Orientated
  • Manages Complexity
  • Trust
  • Technically skilled, solution-driven person with a strong customer-first mindset
  • Independent, proactive, highly motivated, business oriented with good communication skills
  • Available to travel with short notice and for max period of 3-4 consecutive weeks; presence will be required on-site for at least 60% of working time
  • Capability to work alone for long periods