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Customer Service Agent- German

Sykes Enterprises
Maadi, Cairo
Posted 5 years ago
31Applicants for5 open positions
  • 29Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • As a SYKES customer service agent, you are responsible for acting as a liaison between customers and the client.
  • You deal with a variety of incoming contacts to the contact center, answer queries, service issues, handling complaints and problem-solving with the objective of providing first contact resolution where applicable.

Benefits

  • Fixed shifts and rotational weekends .
  • Transportation.
  • Medical insurance.
  • Social Insurance.

Job Requirements

  • Ability to communicate clearly and effectively in German
  • Document customer interactions effectively
  • Ability to read and write proficiently while multitasking (actively listening to the customer and answering questions)
  • Ability to type fast on a keyboard
  • Courteous

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