Telemarketing Representative

Centro Global Solutions - Cairo

23
Applicants for
1 open position
17
Seen
3
Rejected
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time Shift Based
Salary:
Confidential
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • Working Hours: Monday-Friday (3:00 PM-12:00 AM)

Responsibilities:

  • Communicate effectively all customers’ inquiries, complains, or sales on the telephone through following contact center procedures and quality standards.
  • Maintaining punctuality on working hours through complying to start time and break time.
  • Build a customer relationship/partnership by gaining customer trust.
  • Maintain high performance through accomplishing assigned targets and Quality guidelines on the due dates.
  • Filling CRM with accurate information through active listening and affirming client information.
  • Following Centro’s Rules and procedures written in the ‘Handbook’, positively adapting with the environment inside Centro’s premises, under the visionary umbrella of Centro Global Solutions.
  • Positively adapt with any business change implemented by Centro.
  • Show a comprehensive knowledge of products and services and their competitive advantages through continues self-improvement and following quality standards.
Job Requirements

Qualifications:

  • University degree
  • IT Skills: knowledge of Windows operating environment
  • Languages: Fluent command of Arabic and English (oral/written)
  • 22 – 35 years old.
  • Ability to work on National Holidays.

Preferred Skills:

  • Communication Skills
  • Customer Service Skills
  • Sales Skills
About this Company

Centro Global Solutions is a multinational boutique provider of customer contact solutions and business process management. Centro Global Solutions provides call center and business process outsourcing services in North America, Europe, Middle East and Asia Pacific regions.... (More)

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