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IT Helpdesk Engineer

Cairoscan
Mohandessin, Giza
Posted 5 years ago
156Applicants for2 open positions
  • 74Viewed
  • 46In Consideration
  • 14Not Selected
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Job Details

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Job Description

  • Provides answers to clients by identifying problems; researching answers; guiding the client through corrective steps.
  • Improves client references by writing and maintaining documentation.
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners.
  • Talking to clients and computer users to determine the nature of problems
  • Responding to breakdowns.
  • Investigating, diagnosing and solving computer software and hardware faults.
  • Repairing equipment and replacing parts.
  • Checking computer equipment for electrical safety.
  • Maintaining records of software licenses.
  • Managing stocks of equipment, consumables and other supplies.
  • Demonstrate good social skills in a professional environment.

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