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Front Desk Representative

Posted November 11, 2018

Applicants for
1 open position

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Experience Needed: 1 to 4 years	Career Level: Entry Level	Job Type: Full Time
Salary: Confidential, Monthly Incentive	Languages: English	Vacancies: 1 open position
Gender: Females Only

About the Job

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.

Job Roles: Administration

Job Requirements

Responsibilities

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

Proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
Bachelor with a relevant academic degree or equivalent experience
Preferred to be familiar with e-commerce field
Good Knowledge about Electronics and video game lover is a plus
Fluent in English and Arabic.
Egyptian only.

Keywords: Admin Administration Front Representative MS Office E-Commerce Bookkeeping Office Management

About this Company

EgyNewTech One of the biggest e-commerce company in Egypt with a huge growing, Founded in 2012 and currently considered as one of the biggest local fast-growing companies in the century we became one of the biggest Online e-commerce retailer Company in Egypt within 2 year,... (More)

Industry: Consumer Electronics Retail

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