Browse Jobs
For Employers
Post JobLog inGet Started

Customer Service Agent

Sprint-EG
Heliopolis, Cairo
Posted 5 years ago
119Applicants for1 open position
  • 36Viewed
  • 1In Consideration
  • 2Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Act as a front-line interface with company clients.
  • Enter Orders and shipments to the system.
  • Follow up with customer needs
  • Responding to customers over the phone and resolving their inquiries.
  • Own and manage the client relationship resolving calls efficiently and effectively.
  • Ensure service level agreements are met and maintained.
  • Communicate positively with all involved parties in order to facilitate a customer's reception of the expected distinguished service.
  • Use the job tools (telephone and computer) effectively.
  • Accuracy in handling all assigned tasks.
  • Maintain professional work relationships with colleges, supervisor, and manager.

Job Requirements

  • Good English(Spoken & Written)
  • Strong verbal communication skills.
  • Proficiency in using MS Office application.
  • Teamwork spirit.
  • Attendance and punctuality.
  • Eye for detail.

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportCustomer Service Agent