Customer Service Operations Agent (Over The Phone)

Sedar Global - Obour City, Cairo

61
Applicants for
1 open position
29
Seen
4
Shortlisted
17
Rejected
Experience Needed:
More than 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time Shift Based
Salary:
Confidential, Monthly KPIs
Languages:
Arabic, English
Vacancies:
1 open position
Gender:
Males Only
About the Job
  • IF you are a challenger /creative and has minimum of 2 years customer service experience patient and willing to make a change please apply immediately
  • The role in our call center however it's not purely a call center it's tangible with the operations and process management

Main Duties:

  • Answering client's phone calls and inquiries
  • Handling Installation team schedules with clients
  • Solving customer complaints and making a proper fact-finding
  • Creating all related report
Job Requirements
  • Excellent English
  • Excellent Excel
  • Willing to work on a shift basis
  • Knowledgeable of Microsoft office
  • Able to work under stress.
About this Company

It may be said that time garners expertise. This is undeniably true for Sedar, having being founded in 1892. Since then we have been perfecting our craft of window and wall decor, enhancing our wealth of knowledge and experience through the tapestries of time. It is with this... (More)

Industry: Retail
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