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Job Description
- Make calls by utilizing an auto-dialer to contact any Resident with any balance (Utilities, Late Fees and Rent) on their account
- Inform the Residents that all payments will be allocated to the current balance first and then to the future rent. Monies received after the 15th of month are considered late and will initiate the eviction process
- Communicate with the Residents and persuade them to pay their late fees
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Responsible for all rental income, ensure collection procedures are being followe
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Review and action off reports related to delinquency, occupancy, marketing, and expense
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Work with attorneys for eviction filings on tenants who are severely delinquent
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Contact occupants in new acquisitions and negotiate cash for keys agreements
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Organize contractors and field representatives to execute sheriff’s evictions
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Coordinate with maintenance teams to ensure issues get resolved correctly and in a timely manner
- Coordinate unit inspections, ensure all regulatory standards are met
- Communicate with residents on complaints and solve problems
- Exhibit high level of customer service and customer satisfaction, resulting in lease renewals and retention
Job Requirements
- At least 5 years Exp. as Collection including 3 years in real estate field
- Excellent verbal communication skills required
- Age : maximum 35
- Gender : Male (ONLY)
- New Cairo- Nasr City - Masr El-gidida Residence
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