Browse Jobs
For Employers
Post JobLog inGet Started

Customer Service Agent

Atheel CC
Maadi, Cairo
Posted 4 years ago
111Applicants for200 open positions
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Gender:
Salary:
Job Categories:

Skills And Tools:

Job Description

Job Summary:

Handle job seekers, add them to our database with full data and help them to get the best results from using the website.

Job Responsibilities:

  • Be the link between the website and job seekers and explain our service.
  • Use sources like (Job Fairs/Online search/Referrals) to achieve daily targets.
  • Make/Receive calls to create/update job seekers profiles to achieve daily targets.
  • Create/Update profiles with full data.
  • Recommend suitable jobs to job seekers and apply on them to achieve daily targets.
  • Follow quality guidelines in day to day tasks.
  • Any related tasks.

Identifying hardware and software solutions.

  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.
  • Conducting electrical safety checks on equipment.

Job Requirements

  • Maximum age 30
  • Males only
  • Military services is known
  • Graduates Only
  • Rotational shifts
  • Location: Maadi

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportCustomer Service Agent