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Hotel/Cruise Ship General Manager

Escapade Travel Group
Luxor, Luxor
Posted 5 years ago
101Applicants for1 open position
  • 54Viewed
  • 11In Consideration
  • 1Not Selected
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Job Details

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Job Description

  • Managing the day to day operations of a cruise ship sailing between Luxor & Aswan.
  • Hold regular briefings and meetings with all head of departments.
  • Lead all key property issues including capital projects, customer service and refurbishment.
  • Handling complaints, and oversee the service recovery procedures.
  • Deliver hotel budget goals and set other short and long term strategic goals for the property.
  • Developing improvement actions, carry out costs savings.
  • A strong understanding of P&L statements and the ability to react with impactful strategies
  • Ensure that monthly financial outlooks for Rooms,Food & Beverage, Admin & General, on target and accurate.
  • Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs.
  • Draw up plans and budget (revenues, costs, etc.) for the owners.
  • Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipments and services.
  • Overseeing and managing all departments and working closely with department heads on a daily basis.
  • Manage and develop the Hotel Executive team to ensure career progression and development.
  • Be accountable for responsibilities of department heads and take ownership of all guest complaints.
  • Provide effective leadership to hotel team members.
  • Lead in all aspects of business planning.
  • Respond to audits to ensure continual improvement is achieved.
  • Corporate client handling and take part in new client acquisition along with the sales team whenever required.
  • Responsible for safeguarding the quality of operations both (internal & external audits).
  • Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements

Job Requirements

  • The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience.
  • A university degree in hotel management or a related field with Experience in opening, managing or re-positioning a hotel with clear track record.
  • Excellent computer system skills.
  • Minimum 10 years experience in the tourism industry.
  • Great command of English.
  • Command of French is a major plus.
JobsCustomer Service/SupportHotel/Cruise Ship General Manager