Junior Customer Service Agent

BetaHubs - New Cairo, Cairo

75
Applicants for
2 open positions
53
Seen
14
Shortlisted
24
Rejected
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Languages:
Arabic, English
Vacancies:
2 open positions
About the Job

We are looking for a dedicated Customer Service Representative for Roshetta app.

Who will attract potential customers by answering product and service questions; suggesting information about other products and services. Processing orders, preparing correspondences and fulfilling customer needs to ensure customer satisfaction.

Responsibilities:

  • Open and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem, selecting and explaining the best solution to solve the problem; expediting correction or adjustment, following up to ensure resolution.
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Sell products and services
Job Requirements

Requirements:

  • High school diploma or equivalent; college degree preferred
  • 0 to 1 Years of experience.
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • Able to quickly learn details about Roshetta app and clearly communicate them to the customer.
About this Company

BetaHubs is a software developments and in-house Cloud Solutions agency aiming to create easy flow communication and interaction between “The Market & your business”, that would be deliver though out our App solutions, that’s found at the finger tips of every user nowadays... (More)

See all Careers and Jobs at BetaHubs
Hiring?
Signup for an employer account and Post your Jobs!