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Job Description
- Maintain the moderation guidelines and ensure they are up to date.
- Produce reports on relevant moderation statistics, issues and outcomes.
- Manage crisis as per the client crisis management guidelines, and escalate when necessary.
- Monitor effective benchmarks for measuring moderation quality analyze, review, and report on effectiveness of moderation policy.
- Regularly feedback insights gained from community moderation into the content and client servicing teams.
- Monitor all industry and company information and news to anticipate potential issues.
Job Requirements
- Max age 30
- Very good English
- Exp.2-4 years in same Position Social Media Moderator
