Training Manager - (Restaurants Section)

Training Manager Job Purpose.

• Develops and administers training programs for employees, assesses training and development needs for organisations, helps individuals and groups develop skills and knowledge, creates training manuals, presents in-person training sessions, monitors training for effectiveness.
• Good knowledge in the restaurant operation and high end service levels
• Have good English communication skills both in written and spoken
• Computer literate
• Pleasant personality with good communication and interpersonal skills
• Facilitate all Company training programs and ensure standards are followed
• Provide on-going coaching and guidance for departmental Trainers or department Leaders to ensure consistency of quality training
• Ensure all training material is up to date
• Act as an internal performance consultant, involved in team-building activities as required
• Ensure all team member training, documentation and testing is completed in the required time frame
• Create and develop training materials and programs to meet the needs of the restaurant
• Follow outlet policies, procedures and service standards
• Assist with other duties within the Human Resources office as needed
• Other duties as assigned