Travel Coordinator

Outsourcing Hub - Heliopolis, Cairo

62
Applicants for
10 open positions
62
Seen
19
Shortlisted
16
Rejected
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,500 to 7,000 EGP per month, Monthly (commission provided in dollars) - Daily and Weekly spiffs
Languages:
English
Vacancies:
10 open positions
About the Job
  • Provide superior customer service and offer excellent advice to the customers in order to help them select the right hotel for their businesses travels.
  • Manage several on-going queries at once
  • Follow-up communications to provide additional details is sometimes necessary to make the sale.
  • Conduct cold calling to none or potential customers
  • Make outgoing calls and assist with reservations, confirmations, room need requests, and questions.
  • Greet calls warmly and perform reservation procedures.
  • Explain hotel details, rates, services, amenities, and other information about the hotel as requested.
  • Sell, process, enter, and confirm room reservations using selling techniques and strategies.
  • Maintain knowledge of our reporting system, current events and potential issues.
  • Provide potential customers with appropriate room assignments and types while up-selling when appropriate.
  • Verify payment for stay including incidental costs by obtaining credit information.
Job Requirements
  • Must be fluent in English.
  • Must be a hard and smart worker.
  • Willing to start at the soonest.
  • Willing to work for fixed hours (From 4:00 PM - 12:00 AM).
  • Ability to work independently with minimal supervision.
  • 1-3 years experience in Telesales or Customer Service.
  • No obligation, Ready to start.
  • Maximum age : 30 years.
  • Must be fluent in verbal and written English.
  • Excellent written and oral communication skills required.
  • Excellent listening and comprehension skills required.
  • Positive interpersonal skills required.
About this Company

We provide a global travel management services across Europe, the Middle East, Africa, Asia, the Americans and Australasia. As one of the expert housing providers, Convention Booking Center Provides outstanding service has been our core since CBC was first established; by... (More)

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