Account Advisor-(Enterprise-International)

Gulf Data International - 6th Of October, Giza

48
Applicants for
10 open positions
20
Seen
1
Shortlisted
1
Rejected
Experience Needed:
0 to 6 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,800 to 4,000 EGP per month
Languages:
English
Vacancies:
10 open positions
About the Job
  • Act as a front-line interface with customers of Vodafone UK Customers.
  • Role involves responding to customers over the phone and resolving their inquiries.
  • The main purpose is to facilitate and provide a Vodafone global customer service standard
  • Own and manage the client relationship: resolving calls efficiently and effectively.
  • Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
  • Mentor and support new employees.
  • Use the job tools (telephone and computer) effectively.

Details:

  • Fixed Shift 09 am Till 6 PM
  • Fixed Weekends Saturday and Sunday
  • Work Location 6th of October
  • Transportation-VPN and Meal allowance are provided .
  • Salary 3800 NET
Job Requirements
  • Fluent English (Spoken & Written)
  • Be proactive in regards to the improvement of processes and procedures.
  • Attendance and punctuality.
  • Strong verbal communication skills.
  • Demonstrates a positive, enthusiastic, friendly attitude.
  • Ability to work on shift basis (no shifts after midnight )
  • Proficiency in using MS Office application
  • Teamwork spirit.
  • Flexibility.
  • Attendance and punctuality.
About this Company

Gulf Data International (gDi) is an IT solutions provider and systems integrator, founded in the United Arab Emirates in 1983, and currently operating from seventy offices across the Middle East and North Africa (MENA), including Abu Dhabi, Dubai and Cairo.

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