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Job Description
- Act as a front-line interface with customers of Vodafone Spain.
- Role involves responding to customers over the phone and resolving their inquiries.
- The main purpose is to facilitate and provide a Vodafone global customer service standard.
Job Requirements
- Fluent English / Intermediate Spanish
- Ability to work on a 24 hours shift basis that will include night hours.
- Strong verbal communication skills.
- Demonstrates a positive, enthusiastic, friendly attitude.
- Proficiency in using MS Office application.
- Share knowledge with colleagues and the immediate departments.
- Pro-actively manage personal work standards and development.