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IT Specialist

Mediconsult
Zamalek, Cairo
Posted 5 years ago
113Applicants for1 open position
  • 17Viewed
  • 4In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

Senior IT Specialist is now needed :

  • Maintaining proper operation of all internal and third party business applications.
  • Providing assistance and support to all users of business applications, responding to their queries and requests within company policies and procedures.
  • Manage and monitor Active Directory, File Server, office 365, UTM, Routers, Switches, Firewall, and connectivity.
  • Provide daily assistance, help-desk support and first level trouble shooting and problem solving to internal business applications (i.e. ERP system)
  • Provide advice and training to end-users.
  • Monitor and respond quickly and effectively to incidents and requests.
  • Escalate calls to IT Manager upon determination that problem exceeds level of experience.
  • Install, configure and administer applications components and manage user access permissions on them.
  • Develop queries and reports.
  • Manage and monitor database backups.
  • Liaise with vendor support on all issues

Working Conditions :

  • Working Hours 8 hours
  • 2 days off

Benefits

  • Career Path
  • Insurance
  • Paid Training

Job Requirements

  • Preferably with Sound Knowledge of Lotus Notes And .Net Development
  • Very Communication Skills
  • Problem Solver

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