Customer Service Representative

akam Development - New Cairo, Cairo

135
Applicants for
5 open positions
17
Seen
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Languages:
English
Vacancies:
5 open positions
About the Job
  • Attracts potential customers by answering projects and service questions; suggesting information about other products and services
  • Opens customer accounts by recording account information
  • Maintains customer records by updating account information
  • Resolves conflicts by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Go the extra mile to engage customers
  • Work with customer service manager to ensure proper customer service is being delivered
  • Ability to Work Under Pressure
Job Requirements
  • Bachelor degree graduate
  • Strong command of English (written & spoken)
  • Customer experience oriented
  • Strong Documentation skills & multitasking
About this Company

AKAM addresses the needs and priorities of its clients and partners through long-term professional relationships based on strong values with a rigorous plan to become one of the fastest growing real estate developers in the region creating happiness-based communities.
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