Project Manager

Job description:

This is a full-time position for an experienced and motivated Project Manager to be in charge of Salesforce CRM and business automation projects in the Gulf. You MUST have at least 2 years of experience managing software projects.

The job is based in our Cairo office with frequent travel to the Gulf, up to 2 to 3 weeks at a time, once or more every month.

Responsibilities:

• Manage projects through full lifecycle with three main KPIs in mind: time, budget, and quality
• Allocate resources and define roles and responsibilities, specific outcomes, and clear measures for quality and success of the team
• Follow a defined, agreed upon project management methodology
• Manage the project team and their backlog and daily tasks
• Defines and scopes client requirements and deliverables.
• Manage relationship and communication with client, Cloud Concept team, Salesforce, third-party vendors, and other project stakeholders
• Prepare, track, and maintain project management artefacts and deliverables: project charter, project plan, progress reports, deliverable sign-offs, etc.
• Manage and control overall project deliverables
• Organize, manage, and participate in meetings with the customer: progress meetings, requirements gathering, UAT, etc.
• Maintain control over external dependencies and risk mitigation
• Regularly monitor and report on progress of the project to all stakeholders
• Identify and manage project change orders
• Plan and execute go-live
• Prepare and manage support post-go-live
• Participate in pre-sales activities to define project scope, timeline, and resources
• Manage multiple customer engagements concurrently
• Maintain and nurture client relationships to ensure additional business and drive deeper, strategic interactions between the client and Cloud Concept
• Ensures project documents are complete, current, and stored appropriately