Customer Service Manager

Jawhara for Corrugated Cartoon - Cairo

Applicants for
1 open position
Experience Needed:
More than 7 years
Career Level:
Job Type:
Full Time
Arabic, English
1 open position
About the Job
  • Implement policies and instructions for senior management.
  • Follow-up sales orders with planning and production departments to meet customer requirements in terms of delivery dates and shipment.
  • Make monthly customer evaluation reports and develop them every period.
  • Work the customer survey plan and deliver it to the customer service customer for implementation.
  • Random sampling to survey customers to follow customer satisfaction.
  • Follow-up complaints by customers to work on solving them and the work of statistical complaints that require the intervention of senior management.
  • Work visits to customers to update their data and document greater communication channels with customers.
  • Preparing quarterly reports for all the above and comparing them with previous years.
  • Coordination with the dealers of Rawakd to sell Rawakid or Shitat sorting the second line of the polygon and follow up the loading and shipping and collect their value.
  • Follow-up issuance of invoices with the financial management and delivery to the collection department in a minute to be delivered to customers.
Job Requirements
  • Not less than 7 Years of Experience in the industrial Field
About this Company

اليوم.. وبفضل من الله ومن ثم ثقتكم وجهود العاملين بالجوهرة للكرتون المضلع والطباعة الفاخرة أخاطبكم (عبر موقعنا الجديد للانترنت) بكل فخر وإعزاز متحدثاً عن هذا الصرح العملاق ((الجوهرة)) كمنشأة وطنية صناعية ذات مكانة مرموقة ومتميزة في رحاب جمهورية مصر العربية المعطاءه .. رائدة في... (More)

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