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Job Description
- Determine date to our customers to deliver their units in any project and to come to pay any bounced checks
- Quickly complete maintenance Service Request and inform the maintenance team.
- Answer questions for residents about community, repairs, rules, etc.
- Welcomes the clients through face to face welcome meeting or welcome call.
- Contribute to cleanliness and curb appeal of the community on continuing basis.
- Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
- Ensure that every document escalated for Commercial Director’s approval is complete, correct and accurate.
- Have a systematic approach to work and the ability to liaise with internal and external stakeholders.
- Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval.
- Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed
- Access computerized financial information to resolve vendor and payment disputes.
- Provide administrative support in terms of document processing i.e. writing correspondences, creating files own guest cards and maintain according to established procedures.
- Ensure that all invoices received from the properties are approved, entered and paid within a timely manner.
- Follow the set procedures in processing requests, payment, cheques, etc.
Job Requirements
- Fluent English & Arabic, other language is an asset
- A minimum of 4+ years of experience in a related field experience.
- New Cairo and nearby residents are highly preferable
