Senior CRM Executive ( Real Estate )

Genena Group - New Cairo, Cairo

Applicants for
5 open positions
Experience Needed:
More than 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Arabic, English
5 open positions
About the Job
  • Determine date to our customers to deliver their units in any project and to come to pay any bounced checks
  • Quickly complete maintenance Service Request and inform the maintenance team.
  • Answer questions for residents about community, repairs, rules, etc.
  • Welcomes the clients through face to face welcome meeting or welcome call.
  • Contribute to cleanliness and curb appeal of the community on continuing basis.
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
  • Ensure that every document escalated for Commercial Director’s approval is complete, correct and accurate.
  • Have a systematic approach to work and the ability to liaise with internal and external stakeholders.
  • Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval.
  • Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed
  • Access computerized financial information to resolve vendor and payment disputes.
  • Provide administrative support in terms of document processing i.e. writing correspondences, creating files own guest cards and maintain according to established procedures.
  • Ensure that all invoices received from the properties are approved, entered and paid within a timely manner.
  • Follow the set procedures in processing requests, payment, cheques, etc.
Job Requirements
  • Fluent English & Arabic, other language is an asset
  • A minimum of 4+ years of experience in a related field experience.
  • New Cairo and nearby residents are highly preferable
About this Company

Genena Group is a leading company in the retail, leisure, hospitality & entertainment sectors all over Egypt.

Genena Group was established in 1912, it’s a successful Egyptian business which was the first who change the shopping experience in Egypt. Containing in... (More)

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