- Experience Needed:
- 1 to 2 years
- Career Level:
- Entry Level
- Job Type:
- Full Time
2,500 to 3,000 EGP per month
About the Job
We're hiring an E-Commerce Customer Service Representative for our Misr Al Gedida office. Our E-Commerce Customer Service Representative will be a key contributor to growing our business and will work very closely with our vendors, sales and product management team.
- Assist in the processing of online purchases quickly and while providing superior service to customers.
- Field calls and E-mails of customer inquiries.
- Assist with returns and the RMA process as needed.
- Coordinate with shipping carriers to ensure safe delivery of all packages.
- Demonstrates a sense of urgency and dedication to exceed customer expectations and earn loyalty through accuracy, efficiency, courtesy and knowledge.
- Demonstrate knowledge of computer components to assist customers with technical questions as needed
1 to 2 years
Not Specified at least
Internet/E-commerce Online Media