Job Details
Skills And Tools:
Job Description
We're running an Online Hiring Event this Saturday to hire SVPs of Professional Services ($400K/yr).
Online Hiring Events are live forums designed to enable you to understand the role and requirements through an interactive Q&A session followed by a self-directed testing process. The testing takes between 3-5 hours to complete. It’s worth taking the time to finish all the tests because we evaluate every single complete application to find the top talent.
This event will include all testing required to apply for the role. Upon grading the tests, and if you advance, we will set up an interview with the hiring manager.
The Professional Services Team is mainly responsible for:
-
Conducting due diligence during the acquisition of a new company assessing the Professional Services.
-
Integrate when appropriate acquired company’s service delivery team and service to Shared PS and deliver PS services for the business
As an SVP of Professional Services, your mission is to provide product solution delivery to acquired companies, build domain expertise, bundle solution packages that work across the acquired company products and implement them.
-
Lead and set the direction for the professional services organization of up to 5-10 VPs of professional services and up to 500 total individual contributors.
-
Build a factory of professional services where each software product sold has its own customization package solution
-
Seek opportunities to increase customer satisfaction and deepen client relationships
Job Requirements
- Master’s degree in Engineering or Business related disciplines
- Advanced English level
- 20+ years of total experience in Engineering, R&D or professional services
- 7+ years of experience in a Senior professional services lead role for telecom companies
- Experience managing technical projects from concept to delivery in the telecommunications field
- Extensive experience leading a team of 250-500 people
- Seasoned consulting experience in the telecommunications industry
- Skilled at understanding core concepts to be able to communicate effectively with software engineers, technical customer support teams, and project managers
- Experience in managing multiple $30M-$50M professional services projects across more than a single product while achieving 40%-60% of margin
- Strong operational, project management, consulting technology and process improvement skills
- Strong communication/presentation and negotiation skills
Join our community of remote professionals!
We have over 4,000 Crossover team members and are growing our network around the world.