International Account Advisor (British - Irish Account)

Atheel CC - 6th Of October, Giza

60
Applicants for
10 open positions
60
Seen
3
Shortlisted
7
Rejected
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,800 to 5,000 EGP per month
Languages:
Arabic, English
Vacancies:
10 open positions
About the Job

Job Scope:

  • Vodafone International Services is expanding in Egypt and we are hiring top talents to join our growing teams as a Customer Service Advisor
  • If you speak fluent English and looking to start your career in one of Egypt's biggest multinationals and here is how you'd enjoy becoming a Vodafone employee.

Main Responsibilities and Duties:

  • Build a good Rapport with Clients over the phone.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Obtain and evaluate all relevant information to handle customer and service inquiries.
  • Manage customers' accounts.
  • Follow up on customer interaction.

Benefits:

  • Salary starts from: 3800 EGP Net + KPIs up to 1175
  • Transportation door to door is provided.
  • Social and medical insurance.
  • VPN from Vodafone (unlimited messages, unlimited calls).
  • FREE Access to Gold's GYM.

Work Conditions:

  • Rotational 2 days off.
  • Working hours: rotational 9 hours per day included one hour break.
  • Morning shifts and Night shifts with no overnight shifts.
Job Requirements
  • Fluency in English is a Must.
  • Graduates , Undergrads and Gap year students are most welcome to apply.
  • Egyptians only.
  • Excellent communication & problem solving Skills.
About this Company

Running Since 2016 ATHEEL CC has been established on 2016. We have been aiming to help hundreds of businesses succeed with their contact center projects. Our Professionalism: ATHEEL CC only employs competent agents to assure quality and best output for each project.Our Team... (More)

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