Senior Freight Operations Team Member(Air/Export)
Aramex -
Cairo, EgyptPosted 5 years ago69People have clicked1 open position
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Communicate with customers, airlines, by phone and emails
- Negotiate for rates with airlines and agents
- Dealing with overseas agents
- Handling the documentation
- Follow up the work flow on the system
- Ability to provide professional handling for tasks, leading to increase the business
- Maintain the confidentiality data contained in the documents of each shipment, and verify the accuracy of their information.
- Prepare to Issue invoices for the client.
- Receive customer complaints and resolve it.
- Perform periodical (monthly/weekly) reports to superior upon achievements and performance.
- Compliance with all administrative and technical rules applied by the company.
- Arrange for dispatchers to meet pickup and delivery timelines and customer requests
- Check convenient schedules, coordinate the delivery and dues ready for collection
- Coordinate collection of documents from different terminals and other Agents
- Coordinate the delivery with the dispatch and ensure POD is signed by customer
- Ensure necessary procedures are implemented in daily operational activities Adhere to company HSSE, compliance and sustainability corporate policies and standards
- Coordinating with CMTs, brokers, customs and internal teams to ensure shipments are handled properly without any delays
Job Requirements
- Have The Basic and Dangerous Goods Certificate