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Senior Freight Operations Team Member(Air/Export)

Aramex
Cairo, Egypt
Posted 5 years ago
69People have clicked1 open position
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Job Details

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Job Description

  • Communicate with customers, airlines, by phone and emails
  • Negotiate for rates with airlines and agents
  • Dealing with overseas agents
  • Handling the documentation
  • Follow up the work flow on the system
  • Ability to provide professional handling for tasks, leading to increase the business
  • Maintain the confidentiality data contained in the documents of each shipment, and verify the accuracy of their information.
  • Prepare to Issue invoices for the client.
  • Receive customer complaints and resolve it.
  • Perform periodical (monthly/weekly) reports to superior upon achievements and performance.
  • Compliance with all administrative and technical rules applied by the company.
  • Arrange for dispatchers to meet pickup and delivery timelines and customer requests
  • Check convenient schedules, coordinate the delivery and dues ready for collection
  • Coordinate collection of documents from different terminals and other Agents
  • Coordinate the delivery with the dispatch and ensure POD is signed by customer
  • Ensure necessary procedures are implemented in daily operational activities Adhere to company HSSE, compliance and sustainability corporate policies and standards
  • Coordinating with CMTs, brokers, customs and internal teams to ensure shipments are handled properly without any delays

Job Requirements

  • Have The Basic and Dangerous Goods Certificate

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