Outbound - Collection Officer

Future Group -
Mohandessin, GizaPosted 6 years ago

87Applicants for1 open position

Job Details

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Contact customers via phone, emails and letters to collect payment on overdue bills and provide them with their various options for repayment.
Answer incoming calls from customers and other individuals.
Take accurate and informative notes for client records and follow proper company procedures for debt collection.
When agreeable payment terms are not reached, collections officers take further action in order to collect payment on debts.
When customers fail to meet their payment obligations and fail to make payment agreements, collections officer write letters to credit agencies, insurance companies, lawyers, and customers’ employers to collect debt.
Keep customer files updated, recording times and dates that contact has been made and noting information that customers have received about their debt.

We Offer:
- Competitive package.
- Fixed morning shift + Fixed weekend; Friday & Saturday + National holidays.
- Bonus on gross salary every 6 months.
- Full paid training.
- Social and Medial insurance.
- Payroll - Bank Account.

University degree is a MUST.
Fluent command in English language written and spoken is a MUST.
1-3 years of exp. offshore contact center accounts (highly preferred in Sales or credit and collection department).
Excellent communication skills.
Excellent negotiation skills.
Excellent persuasive techniques.
Detail-oriented.
Very good Computer skills.
Accounting basics is a major plus.