Outbound - Collection Officer

Future Group - Mohandessin, Giza

Applicants for
1 open position
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Confidential, Semi Annual Bonus
Education Level:
Bachelor's Degree at least
1 open position
About the Job
  • Contact customers via phone, emails and letters to collect payment on overdue bills and provide them with their various options for repayment.
  • Answer incoming calls from customers and other individuals.
  • Take accurate and informative notes for client records and follow proper company procedures for debt collection.
  • When agreeable payment terms are not reached, collections officers take further action in order to collect payment on debts.
  • When customers fail to meet their payment obligations and fail to make payment agreements, collections officer write letters to credit agencies, insurance companies, lawyers, and customers’ employers to collect debt.
  • Keep customer files updated, recording times and dates that contact has been made and noting information that customers have received about their debt.

    We Offer:

    • Competitive package.
    • Fixed morning shift + Fixed weekend; Friday & Saturday + National holidays.
    • Bonus on gross salary every 6 months.
    • Full paid training.
    • Social and Medial insurance.
    • Payroll - Bank Account.
Job Requirements
  • University degree is a MUST.
  • Fluent command in English language written and spoken is a MUST.
  • 1-3 years of exp. offshore contact center accounts (highly preferred in Sales or credit and collection department).
  • Excellent communication skills.
  • Excellent negotiation skills.
  • Excellent persuasive techniques.
  • Detail-oriented.
  • Very good Computer skills.
  • Accounting basics is a major plus.
About this Company

Future Group was founded in 1994, it has grown into one of the world’s most trusted translation and localization expert houses. We have successfully established a worldwide reputation in meeting our clients’ requirements in the most beneficial and cost-effective way possible.... (More)

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