E- Commerce & Social Media Coordinator

Capital One holding for investment - New Cairo, Cairo

Applicants for
1 open position
Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
3,000 to 3,500 EGP per month
Arabic, English
1 open position
About the Job
  • Utilize social media channels, feedback mailbox, and other commercial Platforms to generate sales leads through BTL campaigns and implement web-chat for customers and set up forums to discuss the company& products.
  • Produce monthly reports for all Media activities including complaint trends, comments, increased requests on the products and customers’ responses and comments, liaise with all related departments to provide and escalate feedback on trends related to customer views.
  • Manage company & Feedback mailbox to complaints and inquiries through emails within the standard time frames and identify common questions to reduce inbound technical & commercial inquiries volumes.
  • Write and optimize content for the websites and social networking accounts, develop ideas for creative marketing campaigns
  • Communicate with customers and shipping partners to complete the sale.
  • Handle & Follow up with the third parties agencies.
Job Requirements
  • Excellent in English.
  • E-Commerce platform background
  • BS in Communications, Marketing, Business, Media or Public Relations.
  • 2-4 years in social media marketing or as a digital media
  • Experience with visual communication principles.
  • Excellent analytical skills.
  • An ability to multitask and perform under tight deadlines.
  • Strong verbal and written communication skill
About this Company

Capital One holding for investment is Egyptian joint stock leading company in export and import. It has joint relationships with many companies in Africa, whereas Capital One's most commercial transactions are centered on Africa.

Capital one was established in... (More)

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