Customer Service Executive

MATGR For Engineering And Trading - Obour City, Cairo

72
Applicants for
1 open position
24
Seen
Experience Needed:
3 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Languages:
English
Vacancies:
1 open position
About the Job
  • Meet monthly spare parts sales, visits and contracts targets.
  • Implement promotion programs to increase the sales and meet customer requirements.
  • Handle products complains or returns and insure customer satisfaction
  • Analyze monthly reports on sales and expenses to ensure that productivity and profitability objectives are met.

Working Conditions:

  • Fixed morning rotation
  • 2 days off per week
  • Medical insurance
  • Social insurance
  • Annual bonus
  • Location : Obour city, Opposite to MCV.
Job Requirements
  • University bachelor’s degree from a reputable university.
  • Has 3 - 4 years experience at least in Customer Service field (preferably in one of the leading trading automotive companies).
  • In-depth knowledge of customer service principles and practices
  • Product and spare parts knowledge.
  • Possess excellent computer skills and acquaintance with ERP systems.
  • Possess high reporting skills.
  • Very good oral and written English and Arabic is a must.
  • Ability to work under pressure
About this Company

Being in the Egyptian market for over 10 years, Matgr started its business in the electric golf cars industry by being the sole agent of e-Car, and across the years we expanded our product line to include All Terrain Vehicles (ATVs) and Quads, Electric Scooters, Gas Scooters,... (More)

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